SaaS Contracts
7 clauses to check before signing a SaaS agreement
A practical guide for UK founders and operations leads to the seven SaaS contract clauses that most often cause problems, and what to ask for instead.
4 min read
Commercial contracts · Legal operations
Sign contracts with confidence.
Clear, commercial contract review for UK startups and scale-ups. Specialist input, fixed fees, plain English.
- LL.M., University of Cambridge
- Former Legal Counsel
- Former Legal Operations Lead
Problems I solve
Contract risk, without the law-firm overhead
Signing a SaaS deal you don't fully understand
Renewals, data terms and service levels that look standard but aren't.
Unlimited liability buried in a supplier agreement
One clause can expose the whole business. I find it before you sign.
No system for managing contracts as you grow
Missed renewals, lost versions and approvals stuck in inboxes.
Needing expert contract input fast, without law-firm overhead
Specialist review, fixed fee, turned around in days, not weeks.
Services
Scoped, fixed-fee engagements
Every engagement is quoted as a fixed fee upfront, so there are no surprise bills.
NDA review
- Review of mutual or one-way NDAs
- Marked-up document with suggested changes
- Plain-English note on the points that matter
24–48 hours
SaaS and customer agreement review
- Liability, data, SLA, renewal and termination analysis
- Marked-up contract and risk summary
- Call to walk through the key points
2–5 working days
Supplier and vendor contract review
- Scope, payment, liability and IP review
- Suggested wording you can send back
- Negotiation priorities, ranked
2–5 working days
Contract template drafting and refresh
- New templates or an update of existing ones
- Drafting notes explaining each key clause
- Guidance on which points can be negotiated
Agreed per project
Legal operations and CLM setup
- Contract process and playbook design
- CLM tool selection and rollout support
- Responsible legal AI adoption
Agreed per project
Ongoing contract support (retainer)
- On-call contract review
- Regular check-ins on your pipeline
- Continuity: one consultant who knows your business
Agreed priority response
How it works
Three steps to a clear answer
- 01
Send your contract or describe your need
Share the document or a short summary. I'm happy to sign an NDA first.
- 02
Receive a fixed-fee quote before any work starts
You know the cost and timing upfront. No hourly billing.
- 03
Get your review and a walkthrough call
A marked-up contract, a plain-English risk summary, and a call to talk through the key points.
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About Agred
Agred Tafaj, LL.M. (Cambridge)
I'm an independent legal consultant specialising in commercial contracts and legal operations. After practising in Tirana and completing an LL.M. in International Commercial Law at Cambridge, I worked as Legal Counsel and Legal Operations Lead at a payments and fintech group, reviewing contracts across multiple jurisdictions and leading a CLM rollout.
I founded ION-X so that growing businesses without a legal team never have to sign a contract they don't fully understand.
FAQ
Common questions
Are you a solicitor?
No. I'm an independent legal consultant with an LL.M. from Cambridge, specialising in commercial contracts and legal operations. ION-X is not a law firm and is not regulated by the SRA. Contract review and drafting aren't reserved legal activities, so you don't need a solicitor for this work. Where a matter does need a regulated solicitor, for example litigation, I'll tell you upfront.
How is my contract kept confidential?
All documents are handled confidentially under my terms of engagement, and I'm happy to sign an NDA before you share anything.
How quickly can you turn around a review?
NDA reviews are typically returned within 24–48 hours. SaaS, customer, supplier and vendor agreements typically take 2–5 working days. Template drafting and legal operations projects are scheduled when we agree the scope.
How does pricing work?
Every engagement is quoted as a fixed fee upfront, after a quick look at what you need. No hourly billing, no surprise bills.
What does a review include?
A marked-up contract, a plain-English summary of the key risks and suggested changes, and a call to walk through them.
Can you work alongside my existing lawyers?
Yes. I regularly complement solicitors and in-house teams, and can recommend a regulated solicitor where one is needed.