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    Privacy Policy

    Last updated: 15 October 2026

    1. Introduction

    ION-X GLOBAL LTD ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or engage with our services.

    ION-X GLOBAL LTD is registered in England and Wales (Company No: 16919765) with its registered address at 71–75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom.

    2. What Personal Data We Collect

    We may collect and process the following personal data:

    • Contact Information: Name, email address, phone number, and company name when you submit enquiries through our contact forms or email us directly.
    • Communication Records: Records of correspondence when you contact us, including the content of emails and messages.
    • Technical Data: IP address, browser type, operating system, and other technical information collected automatically when you visit our website.

    3. How We Use Your Data

    We use your personal data for the following purposes:

    • Responding to Enquiries: To respond to your questions, requests, or enquiries submitted through our website or via email.
    • Providing Services: To deliver our consultancy services, including contract review and legal operations support.
    • Communication: To communicate with you about our services, updates, or changes to our policies.
    • Legal Compliance: To comply with applicable legal obligations and protect our legitimate interests.

    4. Legal Basis for Processing

    We process your personal data based on the following legal grounds under UK GDPR:

    • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
    • Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
    • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights and interests.
    • Legal Obligation: Where processing is necessary to comply with a legal obligation.

    5. Data Storage and Security

    We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your data is stored securely and access is restricted to authorised personnel only.

    We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised.

    6. Your Rights Under UK GDPR

    Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

    • Right of Access: You have the right to request a copy of the personal data we hold about you.
    • Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
    • Right to Erasure: You have the right to request deletion of your personal data in certain circumstances.
    • Right to Restrict Processing: You have the right to request restriction of processing of your personal data in certain circumstances.
    • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
    • Right to Object: You have the right to object to processing of your personal data in certain circumstances.
    • Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time.

    7. Third-Party Sharing

    We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except where necessary to provide our services or as required by law. Any third parties with whom we share data are bound by appropriate data protection obligations.

    8. International Transfers

    We primarily process data within the United Kingdom. If we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

    10. Contact Us

    If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have any concerns about how we handle your personal data, please contact us at:

    Email: info@ionxconsulting.com

    You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues: ico.org.uk